Privacy Policy

Thank you for choosing LaFetch! This privacy notice explains how we collect, use, and protect your personal information when you use the LaFetch mobile application (“App”) and our services (“Services”).

Please read this privacy notice carefully. If you disagree with any part of it, please discontinue use of our Services.

What information do we collect?
How do we use your information?
Will your information be shared with anyone?
Do we use cookies and other tracking technologies?
Do we use location information?
Do we use your camera and microphone?
Do we use social logins?
What is our stance on third-party websites?
How long do we keep your information?
How do we keep your information safe?
What are your privacy rights?
Controls for Do-Not-Track features
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update or delete the data we collect from you?

What information do we collect?

We collect personal information that you voluntarily provide to us when you register on the LaFetch App, express interest in obtaining information about us or our products and Services on the App, or otherwise contact us.

The personal information we collect may include:

Name
Phone number
Email address
Gender (optional)
Delivery address
Password(s) to secure your account
Other similar information

How do we use your information?

We use the personal information we collect to:

Provide and deliver the Services to you, such as facilitating product purchases.
Respond to your inquiries and requests about products and services.
Send you marketing, promotional, and transactional communications, such as order confirmations and shipping notifications.
Improve our Services and develop new ones to better serve your needs.
Personalize your experience on the App, such as recommending products based on your browsing history.
Comply with legal and regulatory requirements.

Will your information be shared with anyone?

We will not share your personal information with third parties for their own marketing purposes without your consent. However, we may share your information with third-party service providers who help us operate and improve the LaFetch App and Services. These service providers are obligated to protect your information and only use it to perform the services they are contracted to provide.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, enforce our user agreements, or protect the rights, safety, or property of LaFetch, our users, or the public.

Do we use cookies and other tracking technologies?

We use cookies and other tracking technologies on the LaFetch App to collect information about how you interact with the App and Services. This information helps us improve your experience and personalise your browsing experience.

For example, we may use cookies to:

Remember your login information so you don’t have to enter it every time you visit the App.
Understand how you use the App so we can improve its functionality.
Personalise your experience on the App, such as recommending products based on your browsing history.

Do we use location information?

We may collect your location information with your consent to provide certain features of the LaFetch App, such as:

Facilitating delivery services to your location.

You can control your location information sharing through your device settings.

6. Do we use your camera and microphone?

We may request access to your device’s camera and microphone with your consent to enable certain features of the LaFetch App, such as:

Scanning product barcodes to find information or make purchases.
Using voice search to find products or features within the App.

You can control your camera and microphone access through your device settings.

Do we use social logins?

The LaFetch App may allow you to sign in using your social media login credentials. If you choose to sign in this way, we may collect some information from your social media profile, such as your name, email address, and profile picture. However, we will only collect this information with your authorisation.

What is our stance on third-party websites?

The LaFetch App may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to be aware of the privacy statements of each website you visit.

How long do we keep your information?

We will retain your personal information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How do we keep your information safe?

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.

What are your privacy rights?

Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to:

Access your personal information
Rectify inaccurate information
Request deletion of your information
Object to the processing of your information

You can exercise these rights by contacting us through the methods described in Section 15 below.

Controls for Do-Not-Track features

Some applications may transmit “Do Not Track” signals to websites. The LaFetch App does not currently respond to these signals.

Do we make updates to this notice?

We may update this privacy notice from time to time to reflect changes in our practices or comply with legal requirements. We will post the updated notice on the LaFetch App. We encourage you to review the privacy notice periodically to stay informed about our practices.

How can you contact us about this notice?

If you have any questions about this privacy notice, please contact us by:

Email: info@la-fetch.com
Mail: 122, First Floor, Universal Trade Tower, Sohna-Gurgaon rd, Block S, Sector 49, Gurugram, haryana 122018

How can you review, update or delete the data we collect from you?

You can access, update or delete the information from the LaFetch application settings.